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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Advay Mengle

November 14, 2024

5  out of  5
rating by Advay Mengle
"Jim provides excellent customer service. I recently had to use my insurance for the first time, with a not-at-fault incident, and Jim explained all my options to ensure I could take full advantage of my policy, and guided the claim through State Farm HQ's various mistakes & delays. Apropos of nothing: unsecured load drivers need much harsher punishment. The rest of us shouldn't have to subsidize their carelessness."
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james harriman

May 18, 2024

5  out of  5
rating by james harriman
"Jim is great at what he does very professional friendly gets things done right away"
We responded:
"Thank you James - I appreciate your comment."
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Anthony Johnston

January 3, 2024

5  out of  5
rating by Anthony Johnston
"Jim and his whole team always go above and beyond! Thanks you for such reliability and amazing customer service"
We responded:
"Thank you Anthony for the comment. We appreciate the kind words and are greatful for your loyalty."
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Xuli Cao

November 24, 2022

1  out of  5
rating by Xuli Cao
"Worst agency in the Orange County, I wish I went another agent in OC. One accident cause by nature environment, and the last accident even isn’t fully my fault, but this agent increased the insurance from 170 to almost 500, this is ridiculous, when I try to talk with Jim, he has really bad attitude on the phone, Sneering at his own customers. He used different trick to induce the customer to say the answer he wants. The State Farm is good insurance, but BE REALLY REALLY REALLY CAREFUL TO CHOOSE THIS AGENT!"
We responded:
"Mr. Xuli had a rate increase. Mr. Xuli had an at-fault accident and this caused his rate to increase. Mr. Xuli then gave several versions of falsehoods to try and not get rated on the vehicle. Different address not receiving mail and so on - none of which was true. To be honest, I am actually glad he will not be a customer. Individuals that partake in insurance fraud make the rates increase for the rest of us. This agency did not try to scam money from a policy holder - we simply charged the rate based on his driving record - this is how it works."
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Vijay Mantha

October 14, 2019

5  out of  5
rating by Vijay Mantha
"Jim is an amazing agent. Makes a big difference when it comes to service quality."
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Diane K. Zastrow

February 14, 2019

5  out of  5
rating by Diane K. Zastrow
"Awesome.....great n helpful with all my needs"
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Sãsãnk Heårt Køñvîct

September 26, 2018

1  out of  5
rating by Sãsãnk Heårt Køñvîct
"They fake with false policies and deduct money from your account even after you cancelled policy, never choose this people. Scoot you are big idiot making people fools."
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Billing Department

September 16, 2016

5  out of  5
rating by Billing Department
"An amazing office and the best Insurance guy that I know, he helped me out and tried to help my daughter but when he wasn't able he referred her to someone else and know she wants to go back to him. I love this office , really great people"
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Kevin Rudrud

November 21, 2014

5  out of  5
rating by Kevin Rudrud
"Jim and his team take such great care of their customers. They truly care about getting you the best rates possible and are there for you if you have questions or concerns. A recent no-fault accident proved their level of excellence. Jim makes you feel like family and we know we are always in good hands!"
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Diane Sixt

November 22, 2013

5  out of  5
rating by Diane Sixt
"Very pleasantly surprised with my experience with Jim Canty's State Farm office. We needed a new quote for our three cars. We ended up bundling with our home and actually beat Geico's price. Our process was smooth and professional-and, we now have better coverage-plus, a State Farm credit card. Who knew?"
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Brian Burch

November 12, 2013

5  out of  5
rating by Brian Burch
"I called Jim Canty's office to get an auto quote and was greeted by Janelle the receptionist who transferred me to Lowell who took me through the quoting process. He was very thorough and asked me all the questions about my car, where I lived and explained the insurance coverage. I had no idea what these numbers meant and he took the time to explain everything. I ended up going with the state minimum liability but included comprehensive and collision coverage which my previous carrier DID NOT INCLUDE! Turns out they just gave me a low rate and didn't go over the coverage details like Lowell did. I was driving without full coverage! I was getting terrible coverage at a low rate. Lowell gave me a renters insurance policy which gave me a 10% discount and saved me $8 a month on my renters insurance at my apartment. It ended up being slightly more than Infinity but I am more comfortable with a local agent and obviously the better coverage. These guys know what they are doing and I was promised that over time the rate will be lower than I was paying at Infinity WITH BETTER COVERAGE! Great job guys! I recommend this office to anyone looking to get auto insurance. They are very professional and competitive."